At Black Forest Flowers we are committed to quality and service.

Our 100% Satisfaction Guarantee is our personal commitment to creating long term relationships with our customers.

We choose only the freshest, highest quality flowers and our shop has a professional and caring staff to serve all your floral needs. Your gift will arrive beautifully presented and personalized with your message.

Substitutions may be necessary to ensure your gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. Certain exotic or seasonal flowers or plants may require more than 24 hours advanced notice.

* Orders received by 2pm are eligible for same day delivery subject to availability. Gourmet/Gift baskets and other custom made items may not be deliverable the same day
* During major Holidays (Valentines Day, Mothers Day, Christmas) flower prices are subject to change.

* In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.

* For one-of-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.

* If the floral container shown online is not available, a similar container will be used.

* For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.

If you have any specific requests, it is best to call us directly, so that we may ensure your complete satisfaction.